Sales Policy
Welcome to Borg Giles, your destination for thoughtfully designed dresses that combine elegance, quality, and comfort. The following Sales Policy governs all purchases made on our website. By placing an order at borggiles.shop, you agree to the terms outlined below. Please review this policy carefully before proceeding with any transaction.
1. Product Availability and Descriptions
All products offered on borggiles.shop are subject to availability. While we strive to maintain accurate inventory levels, certain items may become temporarily unavailable due to high demand or supplier issues. If your selected item is out of stock after your order has been placed, we will notify you as soon as possible and offer an alternative option or a full refund.
We take great care to ensure our product descriptions, sizes, and images are accurate and representative of the actual items. However, due to lighting, monitor settings, and manufacturing variations, slight differences in color or texture may occur. These differences do not qualify as defects.
2. Pricing and Payment
All prices are displayed in U.S. Dollars (USD) and are subject to change without prior notice. The final price will be confirmed at checkout. Borg Giles is not responsible for pricing errors or misprints and reserves the right to cancel any orders placed under incorrect pricing.
We accept various forms of payment, including major credit cards, debit cards, and secure payment gateways. All transactions are processed using encrypted technologies to ensure the safety and privacy of your financial information.
3. Order Confirmation
After placing an order, you will receive a confirmation email summarizing your purchase. This email does not signify acceptance of your order—it simply confirms that we have received it. Borg Giles reserves the right to accept or decline orders at our discretion. Orders may be canceled due to payment issues, product unavailability, suspected fraud, or other unforeseen circumstances.
4. Shipping and Delivery
Orders are processed within our standard processing time unless otherwise stated. Delivery timelines vary depending on your location and shipping method selected at checkout. We are not responsible for delays caused by shipping carriers or customs processes.
5. Taxes and Customs
Applicable sales taxes will be added at checkout for orders shipped within jurisdictions that require it. International customers may be responsible for import duties, customs fees, and other local taxes. These charges are not included in our product or shipping prices.
6. Returns and Exchanges
If you are not satisfied with your purchase, you may be eligible for a return or exchange in accordance with our Return and Exchanges. Items must be returned in their original, unworn condition with all tags attached. We reserve the right to refuse returns that do not meet our requirements.
7. Limitation of Liability
Borg Giles is not liable for any indirect, incidental, or consequential damages resulting from the use of our products. Our maximum liability is limited to the amount paid for the product in question.
8. Contact Information
If you have any questions about your order, payments, or this Sales Policy, please contact us at info@borggiles.shop. We aim to respond to all inquiries within 48 business hours.
By making a purchase on borggiles.shop, you acknowledge and accept the above terms and conditions. Borg Giles reserves the right to amend this policy at any time without notice.